Shipping policy
AJS Executive Desks — Shipping Policy
At AJS Executive Desks, we take shipping seriously. Our goal is to deliver your order safely, efficiently, and with clear communication every step of the way.
Shipping Coverage Area
We currently ship within the Continental United States only. At this time, we do not offer international shipping.
Order Confirmation
Once your order is placed, you will receive an order confirmation email. This confirms that we’ve received your order and begun processing it.
Order Processing Time
Orders are typically processed within 3–5 business days. During this time, we confirm product availability, prepare your order, and coordinate shipment with our suppliers.
Shipment Notification & Tracking
As soon as your order ships, you will receive a shipping confirmation email with tracking details. This allows you to monitor your delivery in real time.
Estimated Delivery Time
Most orders are delivered within 7–12 business days from the date of purchase. This includes both processing and transit time.
Shipping Carriers
We work with trusted carriers including FedEx, UPS, USPS, and specialized freight carriers for larger items. Carrier selection depends on the size and weight of your order.
Freight & Large Item Deliveries
Yes, we ship large and oversized items via freight carriers.
For these deliveries, curbside delivery is standard. The carrier will contact you to schedule a delivery window.
Delays & Exceptions
While we aim to meet all delivery timelines, delays may occasionally occur due to factors outside our control such as weather, carrier issues, or high-demand periods.
If there are any unexpected delays, we will proactively reach out to keep you informed.
For out-of-stock or custom orders, we will contact you directly with updated timelines and next steps.
Contact Information
If you have any questions about your order or shipping status, feel free to reach out:
📧 sales@ajsexecutivedesks.com
We appreciate your trust in AJS Executive Desks and are committed to delivering a smooth and reliable experience from checkout to delivery.
